A flat fee, never a percentage. Most firms in this business take a cut of what you recover. When Ontario’s ceiling was $24,000 that was a reasonable arrangement. At $130,000 it means the fee rises every time the government raises the limit, for work that hasn’t changed. We quote a flat professional fee before you commit, and charge it when we file.
The assessment is free. If we don’t think you have a claim, we say so at that stage, and it costs you nothing to have asked. We say it fairly often — substantial renovation in particular.
We fight denials. Filing applications is something many firms offer. Arguing a denial through the CRA’s appeals process is not. If we filed your claim, the objection is part of the same engagement. We’ll also take on objections for claims we didn’t file.
We tell you when the answer is no. Not every enquiry becomes a claim, and we’d rather say so on the first call than eighteen months into a file.